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Eli (Eli)
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Post Number: 1529
Registered: 11-2003
Posted on Saturday, October 30, 2010 - 9:03 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

It's gone - again!
Potato (Potato)
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Post Number: 170
Registered: 7-2010
Posted on Saturday, October 30, 2010 - 9:27 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

It:

An animal?
Pet? Dog? Cat? Rodent? Bird? Fish?

An item?
Do you usually use it outdoors? Indoors? In the kitchen? Bathroom? Living room? Dining room? Bedroom? Study? Cellar? Attic? Garden? Car? Do you carry it along with you in a bag or purse or something?

Is it en electronic device? Does it have to do with computers? Or video games? Or watching TV/DVDs/videos? Do you need it for cooking? Tinkering? Crafting? Needlework? Yardwork? Personal hygiene? Hairstyling? Putting on make-up?

Is it a book? A cell phone? Spectacles? A piece of clothing? A battery? A different kind of power supply? A wallet? Ticket? Keys?
Eli (Eli)
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Post Number: 1532
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Posted on Saturday, October 30, 2010 - 9:58 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

It:

An animal?
Pet? Dog? Cat? Rodent? Bird? Fish? No to all

An item? Yope, depends on your definition
Do you usually use it outdoors? Indoors? Usually this, and when this took place, it was only for indoor use In the kitchen? Bathroom? Living room? Dining room? Bedroom? Study? Cellar? Attic? Garden? Car? Do you carry it along with you in a bag or purse or something? All this is possible these days, but most likely study/office, but can also be living room or bedroom

Is it en electronic device? Does it have to do with computers? Definitely has to do with computers! Or video games? Or watching TV/DVDs/videos? Do you need it for cooking? Tinkering? Crafting? Needlework? Yardwork? Personal hygiene? Hairstyling? Putting on make-up? No to rest

Is it a book? A cell phone? Spectacles? A piece of clothing? A battery? A different kind of power supply? A wallet? Ticket? Keys? No to all, but a cell phone may be used for 'it' these days.
Whirligig (Whirligig)
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Post Number: 416
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Posted on Saturday, October 30, 2010 - 10:19 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Screen savers relevant?
Eli (Eli)
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Post Number: 1534
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Posted on Saturday, October 30, 2010 - 10:37 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Screen savers relevant? No, not that
Jenburdoo (Jenburdoo)
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Post Number: 4080
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Posted on Sunday, October 31, 2010 - 6:19 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Another computer stupidity, right? Is it an icon? Something that you would expect to disappear? Unless you were stupid?
Balin (Balin)
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Post Number: 7794
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Posted on Sunday, October 31, 2010 - 11:04 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Is "it" a computer itself? Some part of one? Did someone think they'd deleted a file/program/something important, when they'd actually just minimized the window?
Potato (Potato)
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Post Number: 174
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Posted on Sunday, October 31, 2010 - 11:51 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Internet connection relevant? Is the "thing" WLAN/WiFi/whatever reception?
Eli (Eli)
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Post Number: 1537
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Posted on Sunday, October 31, 2010 - 2:50 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Jenburdoo (Jenburdoo)

Another computer stupidity, right? Very much so! Is it an icon? Something that you would expect to disappear? Unless you were stupid? No to rest

Balin (Balin)

Is "it" a computer itself? No Some part of one? Not a physical part, no Did someone think they'd deleted a file/program/something important, when they'd actually just minimized the window? Definitely on the right track, but she didn't think she had deleted 'it'. Explore.

Potato (Potato)

Internet connection relevant? Is the "thing" WLAN/WiFi/whatever reception? No to both
Balin (Balin)
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Post Number: 7795
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Posted on Sunday, October 31, 2010 - 4:15 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Is "it" an image on the computer? A file? A piece of software? Did she move something to the Recycle Bin that was necessary for the computer to run?
Potato (Potato)
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Post Number: 176
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Posted on Sunday, October 31, 2010 - 5:33 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did she use a shortcut that did something she didn't expect and she thought something was wrong with her computer, such as her windows closing due to Alt+F4?
Eli (Eli)
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Post Number: 1539
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Posted on Sunday, October 31, 2010 - 11:12 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Balin (Balin)

Is "it" an image on the computer? A file? A piece of software? This, no to rest Did she move something to the Recycle Bin that was necessary for the computer to run?

Potato (Potato)

Did she use a shortcut that did something she didn't expect and she thought something was wrong with her computer, such as her windows closing due to Alt+F4? No
Balin (Balin)
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Post Number: 7809
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Posted on Sunday, October 31, 2010 - 11:30 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did she uninstall the software? Or delete it? "To save space"? Did the computer crash?
Eli (Eli)
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Post Number: 1542
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Posted on Sunday, October 31, 2010 - 11:56 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did she uninstall the software? Or delete it? "To save space"? Did the computer crash? No to all. Her remark was even stupider than that.

There is a question that have not yet been asked, that is usually asked fairly early on. When this is answered, it might lead you in the right direction.
Potato (Potato)
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Post Number: 182
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Posted on Monday, November 01, 2010 - 12:41 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was she the only one who used the computer? Are different accounts for different users relevant? And she, for some reason, used someone else's account and the program she wanted to use didn't run there? Or she couldn't find the desktop shortcut to the program because it was a different desktop? Are there several computers in the house and she used the wrong one? Or someone else used her computer and deleted stuff there without her knowledge?

Was it her computer in the first place? Or was she, say, in an internet café and she couldn't find a program on the computer she used that, in her opinion, has to be on every computer by default?
Eli (Eli)
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Post Number: 1545
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Posted on Monday, November 01, 2010 - 9:49 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was she the only one who used the computer? Are different accounts for different users relevant? And she, for some reason, used someone else's account and the program she wanted to use didn't run there? Or she couldn't find the desktop shortcut to the program because it was a different desktop? Are there several computers in the house and she used the wrong one? Or someone else used her computer and deleted stuff there without her knowledge? Hmm, nice thinking, but not right, I'm afraid.

Was it her computer in the first place? Yes, and to confirm the first question, she was the only one using the computer and it was a work computer Or was she, say, in an internet café and she couldn't find a program on the computer she used that, in her opinion, has to be on every computer by default? so no
Balin (Balin)
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Posted on Monday, November 01, 2010 - 10:16 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was the "it" something related to work? Is her job relevant? Does it involve computers?
Eli (Eli)
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Post Number: 1548
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Posted on Monday, November 01, 2010 - 10:26 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was the "it" something related to work? Something most of us use on a daily basis, both for work and private Is her job relevant? Not spesifically, she's a upper level manager Does it involve computers? She's not in IT, if that's what you mean. But she would need a computer to do her job
Potato (Potato)
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Post Number: 188
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Posted on Monday, November 01, 2010 - 10:42 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

E-mails relevant? Did she think she had accidently deleted a mail although it just went into a different folder? Like it goes into the "Sent" folder after it was sent although you didn't explicitally put it there? Or the window containing the mail closing after the mail was sent (it's like that in Outlook, IIRC)?
Eli (Eli)
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Post Number: 1551
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Posted on Monday, November 01, 2010 - 11:01 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

E-mails relevant? Yes Did she think she had accidently deleted a mail although it just went into a different folder? Like it goes into the "Sent" folder after it was sent although you didn't explicitally put it there? Or the window containing the mail closing after the mail was sent (it's like that in Outlook, IIRC)? No to all.

In theory, this could have happened with other applications as well. It is nothing spesific with the e-mail application that made her say this. In order to find out about the 'missing' part, there is one spesific thing that hasn't been asked yet, something that is very relevant for this puzzle.
Balin (Balin)
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Post Number: 7854
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Posted on Tuesday, November 02, 2010 - 12:07 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Subject of the email relevant? Is it an email she sent? Received? Was the computer even on? Did she try to get her email from a physical mailbox?
Eli (Eli)
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Post Number: 1557
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Posted on Tuesday, November 02, 2010 - 12:22 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Subject of the email relevant? Is it an email she sent? Received? Was the computer even on? Did she try to get her email from a physical mailbox? No to all, it was all to do with the e-mail client, not any spesific e-mail as such
Balin (Balin)
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Post Number: 7859
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Posted on Tuesday, November 02, 2010 - 12:31 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Is the name of the client relevant? Did the client close the program after sending an email?
Eli (Eli)
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Post Number: 1560
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Posted on Tuesday, November 02, 2010 - 12:34 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Is the name of the client relevant? Did the client close the program after sending an email? No to both. A little hint before going to bed. The missing question that is usually asked is if era/time is relevant. And it is. Explore
Balin (Balin)
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Posted on Tuesday, November 02, 2010 - 12:35 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Is the decade relevant? Time of year? Time of day?
Potato (Potato)
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Post Number: 192
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Posted on Tuesday, November 02, 2010 - 12:36 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Explore --> Internet Explorer? ;-p
Eli (Eli)
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Post Number: 1563
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Posted on Tuesday, November 02, 2010 - 12:47 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Balin (Balin)

Is the decade relevant? Yes! Time of year? Time of day?

Potato (Potato)

Explore --> Internet Explorer? ;-p LOL, but no.

And to help things along while I sleep - this took place in the mid-1990's. I moved to Ireland in -97 and it happened before that.
Balin (Balin)
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Posted on Tuesday, November 02, 2010 - 3:03 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Is the specific type of computer relevant? Of OS?
Rbruma (Rbruma)
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Posted on Tuesday, November 02, 2010 - 7:57 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was it a graphical client or a text based one (like Pine for example)?
Noel (Noel)
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Posted on Tuesday, November 02, 2010 - 11:08 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

I can remember at one point in my life having an email account where the default setting was NOT to save copies of sent email. I'm pretty sure that was in the 90s. Relevant?

Is AOL relevant? The "you've got mail" voice? Did she think she was hearing voices?
Eli (Eli)
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Posted on Tuesday, November 02, 2010 - 10:34 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Balin (Balin)

Is the specific type of computer relevant? No Of OS? Yes(ish).

Rbruma (Rbruma)

Was it a graphical client or a text based one (like Pine for example)? Graphical, but the important thing here is really the OS

Noel (Noel)

I can remember at one point in my life having an email account where the default setting was NOT to save copies of sent email. I'm pretty sure that was in the 90s. Relevant? No

Is AOL relevant? The "you've got mail" voice? Did she think she was hearing voices? No to all
Eli (Eli)
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Posted on Tuesday, November 02, 2010 - 11:11 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Recap

My boss back in the mid-90s thought something important had vanished from her computer. She was using the e-mail at the time, but also a couple of other applications. There is really nothing about the e-mail client as such, that created this situation. In fact, it could have happened with other applications as well.

OS is important. Explore.
Balin (Balin)
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Posted on Wednesday, November 03, 2010 - 3:14 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was the computer running Windows? Was it an Apple?
Eli (Eli)
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Posted on Wednesday, November 03, 2010 - 9:12 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was the computer running Windows? This, but the exact version is also relevant Was it an Apple?
Kayleetonkslupin (Kayleetonkslupin)
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Posted on Wednesday, November 03, 2010 - 9:18 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Windows 95? (That's the earliest version of Windows I can remember by name)
Eli (Eli)
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Posted on Wednesday, November 03, 2010 - 9:20 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Windows 95? (That's the earliest version of Windows I can remember by name) Even older than that, I'm afraid.
Kayleetonkslupin (Kayleetonkslupin)
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Posted on Wednesday, November 03, 2010 - 9:25 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Rats. I was ten in '95, and didn't pay attention to computer name things before then...
Whirligig (Whirligig)
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Posted on Wednesday, November 03, 2010 - 9:32 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Screen savers relevant?
Eli (Eli)
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Posted on Wednesday, November 03, 2010 - 9:34 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Screen savers relevant? Nope. There was an important feature that was introduced with Windows 95, something that was missing from the earlier versions. Explore.
Kayleetonkslupin (Kayleetonkslupin)
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Posted on Wednesday, November 03, 2010 - 9:37 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

(I had to look it up, but...) The Start button? (Dear Lord, there was actually a time when computers didn't have start buttons???)
Balin (Balin)
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Posted on Wednesday, November 03, 2010 - 9:55 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Windows 3.1? 3.11? (My family's first computer that I can remember ran Windows 95, so I don't know much about the previous versions.)

And Kaylee - apparently so. And as everyone knows, to shut down the computer, you have to first click on "Start." =|
Kayleetonkslupin (Kayleetonkslupin)
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Posted on Wednesday, November 03, 2010 - 9:59 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

And Balin, we will soon be able to tell who our elders are, as they come out of hiding to tell us that we privileged children never knew a time when computers actually didn't exist. =P
Eli (Eli)
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Posted on Wednesday, November 03, 2010 - 10:58 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Kayleetonkslupin (Kayleetonkslupin)

(I had to look it up, but...) The Start button? Well, that one was introduced as well and it's kind of OTRT, but it is not the start button itself (Dear Lord, there was actually a time when computers didn't have start buttons???)

Balin (Balin)

Windows 3.1? 3.11? This is the one (My family's first computer that I can remember ran Windows 95, so I don't know much about the previous versions.)

And Kaylee - apparently so. And as everyone knows, to shut down the computer, you have to first click on "Start." =| That actually created a bit of confusion initially. People went like 'I don't want to start anything, I want to shut down', lol

Kayleetonkslupin (Kayleetonkslupin)

And Balin, we will soon be able to tell who our elders are, as they come out of hiding to tell us that we privileged children never knew a time when computers actually didn't exist. =P Big grin
Balin (Balin)
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Posted on Wednesday, November 03, 2010 - 11:01 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

The taskbar? Floppy drives relevant? 5 1/4" disks? 3 1/2" disks?
Kayleetonkslupin (Kayleetonkslupin)
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Posted on Wednesday, November 03, 2010 - 11:09 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

I remember floppy disks! Barely...
Eli (Eli)
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Posted on Wednesday, November 03, 2010 - 11:20 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Balin (Balin)

The taskbar? This is the one. There was no taskbar before Windows 95 Floppy drives relevant? 5 1/4" disks? 3 1/2" disks? No to rest

Kayleetonkslupin (Kayleetonkslupin)
I remember floppy disks! Barely... Seems like a totally different world, eh?
Balin (Balin)
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Posted on Wednesday, November 03, 2010 - 11:38 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Had she minimized the taskbar so it went off the screen? Moved it to another side of the screen?
Noel (Noel)
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Posted on Thursday, November 04, 2010 - 12:17 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

So she was using Windows 3.1, which is relevant because it did not have a taskbar, correct?

Which of the following roles of taskbars is relevant? That the task bar is where things go when you minimize them? That the taskbar contains the Start button? That there is a clock on the taskbar? That controls for things like volume are located on the taskbar? Other?

Gosh, I do remember 3.1 (and remember my mom getting mad at my dad for buying it because she thought it was a gimick and thus a waste of money! "we've always done fine running programs through DOS before..." LOL). But that was a long time ago. All I really remember is a vague sense of what the screen looked like. Hmm.

If I dig down deep into my memory, I seem to remember that all of the programs were stored on (or at least accessed through) the desktop, or else folders on the desktop. Am I remembering that right? Is it relevant?
Eli (Eli)
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Posted on Sunday, November 07, 2010 - 12:14 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Balin (Balin)

Had she minimized the taskbar so it went off the screen? Moved it to another side of the screen? No to both. Remember, there was not taskbar before windows 95

Noel (Noel)

So she was using Windows 3.1, which is relevant because it did not have a taskbar, correct?

Which of the following roles of taskbars is relevant? That the task bar is where things go when you minimize them? This, no to rest That the taskbar contains the Start button? That there is a clock on the taskbar? That controls for things like volume are located on the taskbar? Other?

Gosh, I do remember 3.1 (and remember my mom getting mad at my dad for buying it because she thought it was a gimick and thus a waste of money! "we've always done fine running programs through DOS before..." LOL). But that was a long time ago. All I really remember is a vague sense of what the screen looked like. Hmm.

If I dig down deep into my memory, I seem to remember that all of the programs were stored on (or at least accessed through) the desktop, or else folders on the desktop. Am I remembering that right? Is it relevant? No, not really. The relevant thing is the lack of a taskbar
Balin (Balin)
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Posted on Sunday, November 07, 2010 - 1:32 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did things appear to disappear when minimized in 3.1? So she thought they'd gone completely? And not just been minimized?
Eli (Eli)
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Posted on Sunday, November 07, 2010 - 9:51 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did things appear to disappear when minimized in 3.1? So she thought they'd gone completely? And not just been minimized? This is close enough for a

************SPOILER**************
Before my time in tech support, I worked for a while as a secretary for the chief accountant in a bank in Norway. She knew that I had training and experience with computer, so she always asked me first.

One day she panicked, almost screaming out of her office 'Eli, my e-mail has vanished'. So I rushed in, hearing the terror in her voice. But when I got there I saw immediately what had happened. She had maximized the window of the application she was working on so it was covering whatever else she had opened. I used ALT+TAB to locate the e-mail client and showed her how to tile the windows and suggested that when she was using one application, she could simply just reduce the window size and then she would see them all again. That part was not so stupid. But she did the same 3 or 4 times after that, always yelling 'Eli, the e-mail has disappeared again!'

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